Iowa is home to five of the finest Best Buy locations in America, providing shoppers with a wide selection of electronics and appliances. From large cities to smaller towns, there’s an opulent outlet that carries all your tech needs – come check them out today!
The Top 10 Best Buy Stores in Iowa
Best Buy
- Address: 4650 1st Ave NE, Cedar Rapids, IA 52402, United States
- Map: Click here
- Rating: 4.1 (2585)
- Phone: +1 319-294-1030
- Website: Link
- Opening hours:
Monday: 10:00 AM – 8:00 PMTuesday: 10:00 AM – 8:00 PMWednesday: 10:00 AM – 8:00 PMThursday: 10:00 AM – 8:00 PMFriday: 10:00 AM – 8:00 PMSaturday: 10:00 AM – 8:00 PMSunday: 11:00 AM – 7:00 PM
- Feature: Delivery
- Reviews:
Went in to buy a television and was ignored by 4 employees that kept walking by or talking to each other. One finally told me that I had to make an appointment if I needed help. Didn’t ask about help with what. Then was told if I wanted a store manager to go find her upfront she’s wearing black. Found her and again didn’t ask what I needed help with just said to make an appointment. Called customer support and they made a document of it and said in no way do I need an appointment to ask questions about buying a tv. The store was also very dirty and nothing is priced. Just a joke of what Best Buy has become over the years.By Tony Nieland (4 months ago)You can walk in and browse easily enough. But if you’re there to talk to someone about a phone or computer then there is always a wait. Times vary, sometimes it’s 30 minutes, sometimes it’s an hour. Not really a quick place to shop but the quality of customer service is fantastic.By Benjamin Reeves (3 months ago)Ordered a washer and dryer and was told that they would hook it up for free and move my old out. When they arrived they said that it would cost 46.00 per appliance to move and that it was communicated to me wrong. It was on my receipt they would move it and hook up new. So they didn’t hook up my new or move my old and dropped it off in another room in house. When I called customer service I was transferred multiple times and kept getting disconnected. Would NEVER recommend Best Buy! If I could I would not even give 1 star.By Linda Cameron (2 months ago)We buy all our appliances here. Had problems with our refrigerator and now we are so grateful we buy local. Best support we could image. Management is the best.
Employees all wear masks and are very helpful , knowledgeable and very friendly.By DiLy Fly (2 years ago)I went to get a wire harness for a car stereo. The guy at the door directed me to the back. I went and looked and didn’t find what i was looking for so i walked back up and told him. He told me he had me in the computer and someone would be back there to help me. Long story short no one came so i asked one more time and didn’t get helped so i went to leave and as i was leaving there was 6 employees standing chatting and laughing so i told them to take me out of the computer no one helped me and i had to leaveBy Andrea Schaefer (4 weeks ago)
Best Buy
- Address: 1220 S Duff Ave, Ames, IA 50010, United States
- Map: Click here
- Rating: 4.1 (1455)
- Phone: +1 515-232-4415
- Website: Link
- Opening hours:
Monday: 10:00 AM – 8:00 PMTuesday: 10:00 AM – 8:00 PMWednesday: 10:00 AM – 8:00 PMThursday: 10:00 AM – 8:00 PMFriday: 10:00 AM – 8:00 PMSaturday: 10:00 AM – 8:00 PMSunday: 11:00 AM – 7:00 PM
- Feature: Delivery
- Reviews:
The in-store experience was five stars. The washer was supposed to be delivered. I left work early to be at the house for the delivery. They did not call to tell me that the delivery had been rescheduled for 10 days later. I cannot go 10 more days without a washing machine. We cancel the delivery and picked up the machine instead.By Mary Carpenter (3 months ago)A one-stop place to shop all the electronics equipments, be it Cellphone, Laptops, Gaming Accessories, Home appliances, or Home theaters etc. Generally you will find good deals on most of the items sold here, specially on events like Black Friday and Cyber Monday.By Arslan Ahmad (a month ago)Nice and polite workers but the store itself was a hot mess. Some aisle were just packed full of stuff but it was alright. Good selections.By Chris Schuett (a month ago)We needed a new washer, and hit BB after a couple of other stops at big chain stores. Alex and Zach at BB provided the most positive help, far better than Lowe’s. They answered or researched questions, and promised us the installation would be handled by a wizard named Josh. Sure enough, Josh and his trusted ally Justin showed up and deftly dealt with the very small space we had to work with. All of these guys were great to work withBy Jim Twetten (6 months ago)Used the toilet. The seat was really loose. I informed one of the employees who informed me they had a work order put in because they’re not allowed to fix it themselves. That seat was kinda dangerous. I’m disabled and that seat went sideways real fastBy Bryon Rogers (4 months ago)
Best Buy
- Address: 5153 Elmore Avenue, Davenport, IA 52807, United States
- Map: Click here
- Rating: 4 (2531)
- Phone: +1 563-386-5777
- Website: Link
- Opening hours:
Monday: 10:00 AM – 8:00 PMTuesday: 10:00 AM – 8:00 PMWednesday: 10:00 AM – 8:00 PMThursday: 10:00 AM – 8:00 PMFriday: 10:00 AM – 8:00 PMSaturday: 10:00 AM – 8:00 PMSunday: 11:00 AM – 7:00 PM
- Feature: Delivery
- Reviews:
Nick from the geek crew at best buy was very knowledgeable, patient and helpful. He took the time to explain me and my husband about each computer we were asking for. Very good customer service!!!he did not ask me for a review but he did a great job he deserve to be recognized…Great job Nick, thank you for your valuable help!!! We bought an hp laptop from there.By Neny 2034 (5 months ago)Somebody (I wish I caught his name) really helped my almost 8 year old son when picking out this microphone. He was very informative & patient. Thank you!!By Brooklynn Armstrong (a month ago)I keep giving this store a good try but the people are very nasty, trying to get someone to even answer a simple question is impossible. I tried to talk to a lady employee and she was plain nasty telling me I had to go to front of store and get in que. Not a good place to shop. My wife is very hard of hearing and she asked a young guy to please lower his mask cause she reads lips. He said absolutely not.By Francis Fisher (2 months ago)Beyond frustrated. I’ve had a wall oven scheduled for installation. First installation scheduled for 7 AM -1 PM. OK. Plan on sitting home 1/2 the day. Get a call in the morning the glass in the oven door is shattered and they can’t install. Re-schedule the appointment for a week later. Surprise, Surprise, 3 hours into waiting for them to come, I receive an email, the glass in the door is shattered and they can’t install it today. I have to wait another week. I can’t even talk to someone in the the store, only their main phone center. You’re telling me you have received 2, $3200.00 ovens with the SAME damage during shipping. You wouldn’t be able to stay in business. Fool me once, shame on you…. Sorry Best Buy, I am not buying it the second time.By Alyce Spoto (a month ago)Went to Best Buy to purchase Bose earbuds. Salesperson was not very interested in doing anything but playing on her phone. Didn’t really care about checking inventory for availability, didn’t know when the next shipment was coming. I was a loyal Best Buy customer spending thousands of dollars on tvs, computers, and various other goods. Went next door to Target, found the salesperson very engaging helpful and caring for our needs! Sorry Best Buy you lost my business and referrals.By Fred Gealy (4 months ago)
Best Buy
- Address: 4100 University Ave Ste 240, West Des Moines, IA 50266, United States
- Map: Click here
- Rating: 4 (2434)
- Phone: +1 515-221-0669
- Website: Link
- Opening hours:
Monday: 10:00 AM – 8:00 PMTuesday: 10:00 AM – 8:00 PMWednesday: 10:00 AM – 8:00 PMThursday: 10:00 AM – 8:00 PMFriday: 10:00 AM – 8:00 PMSaturday: 10:00 AM – 8:00 PMSunday: 11:00 AM – 7:00 PM
- Feature: Delivery
- Reviews:
Truly amazed with the service I received at the University Ave, West Des Moines, IA Best Buy! The lady that helped me was very helpful, friendly, patient and knowledgeable with my exchange. I bought some extras for my new laptop too along with Total Tech (which she was not pushy about – greatly appreciated) and she went out of her way to find the exact right product for my needs. With every request I had, she never hesitated once to find an answer. This Best Buy is not the closest one to me, but I will now be driving 40 miles out of my way to visit ONLY this store. Truly amazed at the service I received (hard to find these days), the friendliness, helpfulness, and knowledge my rep demonstrated!!!By Adam Forney (2 months ago)The 1st thing to remember is that everyone is struggling with staff and to be kind to the staff who are there in trying to help people. I found that staff were more than willing to help me and the greeter at the door went out of their way to find someone totally appropriate to give me personal service and help me and get exactly what I wanted when you’re older and you can’t see very well and you’re not really sure about things it’s really nice to have a young person who’s patient and willing to help you.
The store was clean and well organized.
Best buy has all kinds of electronic products for modern families and young people.
I was looking for some phone accessories and I was able to get help to find exactly what I was looking for. Other times I’ve gotten help with a small Smart TV and finding it and a camera. Each time there were young people that really knew their area that were available.
I’ve also had my laptop checked out and upgraded there and they did a nice job with that. I find that I can usually get in-and-out in a very timely manner.By Cliff Kessler (3 weeks ago)Cashier lady likes to share her personal life and have long conversations with customers while you stand there waiting to check out and if you ask if someone else can help she will yell at you and tell you you can wait she will help when she is finished then management won’t take any corrective actions just tell you to move on although they finally did check me out and that lady continue to be antagonistic the whole time. Never going back what a poorly run store. PS the guy who helped us pick out a DVD player was great sorry forgot his name after my complete frustration trying to buy the player.By Paul Viers (3 months ago)I put my phone through the washer and took it into store 16 (university location), where I purchased my phone. what should have been a 5 day process turned into a 3.5 week hassle and a wild goose chase with one geek squad employee saying one thing and another employee saying the opposite. I went in and told them what happened and gave my info, realized I gave incorrect address as we had just moved. went back next day to give correct address and was told it was updated in the system and my new phone would arrive at my house within the same week. a week goes by and I found out my phone had been shipped to the store instead of house, upon receiving my phone the store promptly sent it back to KY where geek squad central is located. went back in and was told they would put an escalation on the matter in hopes on getting the phone to me asap. escalation was never pushed through- I received the box to send my broken phone back in before receiving or hearing anything about my new phone. a few days after receiving the shipping box for old phone I went into the store once again and was given my new phone. had I not went into the store who knows how much longer I would have waited to hear from them as they were given a phone number to contact to keep me updated and I never heard anything. Upon receiving my new phone I was reimbursed for the express replacement cost, I am thankful I was reimbursed although while doing so I found out I was charged double what it should have been.
Outside of waiting 3.5 weeks for what I was told was going to only take 5 days, the geek squad at store 16 failed to communicate with each other, leading to my phone getting shipped back to KY, the escalation never being pushed through, charged double for the express replacement that was not at all “express” and never reaching out to keep me updated as they said they would. Its not the fact that I went without a phone for 3.5 weeks, its the fact that it could have been prevented (not only by not putting it in the washer).
Not only do I not recommend store 16, I will not be returning and will be taking my business to the Mills Civic location.By kay linn (6 months ago)Worst customer experience I’ve ever had… by far!! If I could give a zero or negative number I would! I ordered almost $5000 worth of tv and sound equipment on Sept 17. I was originally scheduled for delivery and install 2 weeks from purchase. My delivery date got cancelled multiple times without notice.I called customer service and was finally given two dates — one date to deliver the equipment (so I could at least enjoy my new tv/sound system) and another date to come back and install. I was also told that I would receive a 10% discount off of my order for all my troubles.
I had a feeling from the phone conversation that the new dates weren’t going to happen either, so a couple days before the new delivery date, I stopped into the store to confirm that my delivery/install dates were still in place. Sure enough, both dates had been cancelled out of the system without any notice to me!!
A new date was scheduled along with assurances that I would receive a minimum 10% discount off the purchase for all of my troubles. The new date was almost 2 months from the original date of purchase.
In one of the many calls to customer service, I was given a case number and was told that I had to call back after everything was installed and I would receive my discount of approximately $500. I had to initiate the call, they would not issue me the discount unless I called back.
Today I called back to get my discount and was transferred 4 times and put on hold for over an hour, with no satisfaction. When I finally reached the right department I was told that I would only receive a 10% discount on the highest price item in my order — so rather than a $500 discount I would only be receiving $290 discount.
Extremely frustrated, I asked to talk to a manager. Reluctantly, I was told that I could and I was placed on hold. As I anticipated might happen, a manager never got on the line! I waited for about 45 minutes and no-one ever got on the line, not even a robot, nothing but mind-numbing muzak!
I’m back to square zero — the same number I’d like to give them for this review. And, unfortunately for them, I had started discussions with the store about redoing my entire kitchen with professional grade appliances. This would have been between a $25-35,000 purchase. Not going to happen now.
By Eric Groves (2 months ago)
Best Buy
- Address: 1431 Coral Ridge Ave, Coralville, IA 52241, United States
- Map: Click here
- Rating: 4 (1609)
- Phone: +1 319-625-2900
- Website: Link
- Opening hours:
Monday: 10:00 AM – 8:00 PMTuesday: 10:00 AM – 8:00 PMWednesday: 10:00 AM – 8:00 PMThursday: 10:00 AM – 8:00 PMFriday: 10:00 AM – 8:00 PMSaturday: 10:00 AM – 8:00 PMSunday: 11:00 AM – 7:00 PM
- Feature: Delivery
- Reviews:
I was in and out with my order in roughly 10 minutes. Had a few questions and needed pointed towards a couple extra things and had wonderful help the entire time. Picked out my extra pieces and walked me up front to check out. Great service and attitude.By Cam Geis (2 months ago)Bought an open box fridge. My house was damaged during delivery and the fridge was significantly more damaged than the one at the store. Now a shelf broke but that isn’t covered by the $120 five year plan I purchased. You’ll have to contact the manufacturer but surprise it’s Best Buy’s brand and they don’t cover that.
I can’t wait til this store closes.
By Chris Soseman (6 months ago)Wonderful location staff is helpful and friendly but not pushy. They all seem to know their stuff or know someone who does and can get you help super quick. Open box deals are a must to look for as they get you the best year round deals! The layout of the store is very open and I can for the most part see everything I could need from the front door.By Hyo Fury (3 months ago)Terrible customer service. Went in to buy a $1500 drone. They put me on a queue to wait for someone to help me. Waited… waited…. 25 min later, no one. At this point you’re asking yourself why you want to spend this type of money let alone with this service. After 30 min I told the man at the front door to remove my name and I’ll buy it off Amazon. He said “sure, no problem!” … and you wonder why Amazon does well. Best Buy has taken a major nose dive.By Jordan S (5 months ago)They get 5 stars just because I love Best Buy. Compared to locations in bigger cities the selection can be limited. Unfortunately they also can only afford a skeleton crew of staff on weekdays. However, if you’re relatively informed and comfortable doing your own research there’s a ton of fun things to buy. Besides, where else can you get instant gratification?By Tom McDermott (2 months ago)
Best Buy
- Address: 2541 Crossroads Blvd, Waterloo, IA 50702, United States
- Map: Click here
- Rating: 4 (1520)
Best Buy
- Address: 4730 Sergeant Rd, Sioux City, IA 51106, United States
- Map: Click here
- Rating: 4 (1364)
Best Buy
- Address: 6825 Mills Civic Pkwy, West Des Moines, IA 50266, United States
- Map: Click here
- Rating: 4 (1299)
Best Buy
- Address: 801 Wacker Dr, Dubuque, IA 52002, United States
- Map: Click here
- Rating: 4 (1002)
Best Buy
- Address: 1955 SE Delaware Ave, Ankeny, IA 50021, United States
- Map: Click here
- Rating: 3.9 (1524)
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