The Top 10 Best Buy Stores in Illinois

Illinois is home to five of the finest Best Buy locations in America, providing shoppers with a wide selection of electronics and appliances. From large cities to smaller towns, there’s an opulent outlet that carries all your tech needs – come check them out today!

The Top 10 Best Buy Stores in Illinois

Best Buy

• Address: 2358 S Harlem Ave, North Riverside, IL 60546, United States
• Map: Click here
• Rating: 4.2 (3240)
• Phone: +1 708-447-2757
• Website: Link
• Opening hours:
  Monday: 10:00 AM – 8:00 PM

  Tuesday: 10:00 AM – 8:00 PM

  Wednesday: 10:00 AM – 8:00 PM

  Thursday: 10:00 AM – 8:00 PM

  Friday: 10:00 AM – 8:00 PM

  Saturday: 10:00 AM – 8:00 PM

  Sunday: 11:00 AM – 7:00 PM
• Feature: Delivery
• Reviews:
  This Best Buy is terrible very bad management, I don’t know how it can have 4 stars. I was looking for a Monitor and I asked an employee and he answered that they don’t have it when he didn’t even look to see if they had it before giving an answer. By chance I found 3 monitors that they supposedly didn’t have… Talking to a Manager was like talking to no one because his response was “I didn’t see it, I can’t do anything, I’m sorry for the inconvenience”… after that I had been waiting almost 4 months for them to tell me fix my phone and honestly it’s worse than how I gave it to them. (At least they were sincere, they accepted the error and they looked for a solution) I want to thanks Jorge and Nick for their good service, the only good thing that happened here.

  ✭ By Rodrigo Rodriguez (5 months ago)

  Only one cashier on a Sunday, but they had two staff greeting people. The person before me had an issue, so the wait was long, and no one else opened. When I worked retail, we were trained to call for assistance if we had an issue, so others don’t have to wait. Bags are ten cents each? I did not see signage for this, and they had to ring me up again for a bag. They are also blasting music over the intercom. I get it, trying to appeal to youth. It’s annoying, and I could not hear my cashier.

  ✭ By SJ Neri (5 months ago)

  It’s a great store for all your electronic needs for example computers,laptops,printers, cell phones, washing machines, fridges and so on and so on the staff is great including a greeter at the door to help guide you to what u want to buy they also include geek squad whom deliver and set up just about any item for your convenience over all it’s a great store with fair prices and name brand electronics if you need to go to one place for for anything electronic this is a perfect choice for that

  ✭✭✭✭✭ By Review this (6 months ago)

  The customer service is horrible at this location wish I could give it no stars.
  The cashiers lie on customers and managers don’t listen to customers. I try my best not to shop with Amazon however the customer service is better and Amazon listens to the customer when you have an issue. Best Buy your days are numbered with the way you are running shop. I saw at least 10+ employees socializing then on top of that rude like you are disturbing their play time. I will never purchase here again as I am out of my time and gas as well as the item I paid for and was refused by the manager on duty Jerry. He was to busy telling me to “GET OUT” oh his store. They kept the item and refused me a refund. Now I’m out of $61.59 and then only to be yelled at and told to get out of the store. Amazon would never. Brick and mortar stores will be a thing of the past as no one should have to be treated inhumane. Your employees are as good as the manager so I understand why I was treated like I was inconveniencing all of the talking, and playing around in the store. I do hope I’m contacted regarding this incident at Customer Service is nonexistent in Best Buy store at NorthRiverside.

  ✭ By Rhonda Belton (a month ago)

  This is generally my go-to store for TVs, movies, and other household equipment; they have some decent brands in those categories. Excellent customer service; you are made to feel welcome as soon as you enter the store; I have never had to go looking for an associate for assistance; someone is always accessible, no matter how busy the business is. There was never a large line when I checked out, and I always used the pay and pick up option, which made checking out even faster.

  ✭✭✭✭✭ By Kenne Rive (4 weeks ago)

Best Buy

• Address: 555 W Roosevelt Rd, Chicago, IL 60607, United States
• Map: Click here
• Rating: 4.2 (3042)
• Phone: +1 312-733-6635
• Website: Link
• Opening hours:
  Monday: 10:00 AM – 8:00 PM

  Tuesday: 10:00 AM – 8:00 PM

  Wednesday: 10:00 AM – 8:00 PM

  Thursday: 10:00 AM – 8:00 PM

  Friday: 10:00 AM – 8:00 PM

  Saturday: 10:00 AM – 8:00 PM

  Sunday: 11:00 AM – 7:00 PM
• Feature: Delivery
• Reviews:
  Best Buy has good items to buy. The staff does work hard and the location is good.
  The problems with Best Buy are the Geek Squad and their customer service. The Geek Squad does not fix everything and if you do get a refund with them your Geek Squad yearly service is terminated. The customer service on the phone is terrible. I ask the representative can she transfer me to the Geek Squad on Roosevelt in Chicago and she said she could not do it. I would have to go to the store for them to tend to me. Best Buy is a okay store but not a really good store like it was back in the day.

  ✭✭✭ By Paul Woods (a year ago)

  The Representative’s are knowledgeable and friendly. They do not pressure you into purchasing anything, they are there just answer any questions you may have. It was an excellent experience. I highly recommend Best Buy!

  ✭✭✭✭✭ By Ryan K (a month ago)

  Great appliance,Electronics, and bluetooth Speakers I highly recommed this store to the public.

  ✭✭✭✭✭ By Oliver Gavin (5 months ago)

  Service was quick, staff was very professional. I got my car speakers booming now, I got these kickers at a reasonable price

  ✭✭✭✭✭ By La’Trina (5 months ago)

  I recently visited Best Buy to purchase a new computer system, and I was very impressed with the level of service I received. The staff in the electronics department were all very knowledgeable and helpful. They took the time to listen to my needs and budget, and helped me to choose an affordable computer system that met all of my requirements.

  One of the things that really stood out to me was the wide range of options available at Best Buy. They had a great selection of computer systems at different price points, so I was able to find something that fit my budget. The staff were also able to explain the different features and capabilities of the systems, which helped me to make an informed decision.

  Overall, I had a great experience shopping at Best Buy Chicago and would definitely recommend them to others. The helpful staff and wide range of options made it easy to find the perfect computer system at an affordable price.

  ✭✭✭✭✭ By Etta Garza (2 weeks ago)

Best Buy

• Address: 2100 N Elston Ave, Chicago, IL 60614, United States
• Map: Click here
• Rating: 4.2 (2915)
• Phone: +1 773-486-0142
• Website: Link
• Opening hours:
  Monday: 10:00 AM – 8:00 PM

  Tuesday: 10:00 AM – 8:00 PM

  Wednesday: 10:00 AM – 8:00 PM

  Thursday: 10:00 AM – 8:00 PM

  Friday: 10:00 AM – 8:00 PM

  Saturday: 10:00 AM – 8:00 PM

  Sunday: 11:00 AM – 7:00 PM
• Feature: Delivery
• Reviews:
  As a business owner I tend to be a critical shopper. I want to say I have always had a great experience at this Best Buy store. But the other day was particularly awesome. I worked with Patrick, one of the associates there who asked me if I needed help while in the magnolia section. I had a lot of questions about premium audio (I knew what I wanted, just not what product reflected it). Patrick was knowledgeable, light on his feet, quick to ask others for resources, and had personal experience with many of the products. I felt like I was talking to a genuine expert, and I dare say he is.
  I buy online when I know what I want, I come to stores when I want expertise – and Patrick delivered with the knowledge and patience of a high-end audio boutique, unfazed by the fact I was wearing flip flops and workout clothes.
  I ended up spending hundreds more than I expected on a product I was truly sure I wanted, and I bought with confidence. I was not led astray. The product sold is stupendous.

  For quality care, patience, knowledge, personal experience, and resource utilization, Patrick deserves a gold star and a raise, and has made me a loyal customer of the Elston Best Buy store. Thank you.

  ✭✭✭✭✭ By Steven Koch (6 months ago)

  I ordered an open box TV at a great deal and had it delivered through the Dolly App. It was listed to have all original accessories, yet upon delivery was missing the remote. I was unable to call the store due to the Best Buy system of having all calls routed through their call center. Fortunately I was able to bike down there and Mitch and Edwin found the corresponding remote so I am now happily watching my awesome new TV. Thanks, guys!!!

  ✭✭✭✭✭ By Kimberly Ess (6 months ago)

  I never leave reviews to be honest but I was very pleased with my experience at this location in particular, David helped me and partner out with picking out a washer machine, tablet, monitor, and a few other appliances and he was so helpful. He really helped us save and actually took the time to explain in detail with us the products and helped us out a lot!

  ✭✭✭✭✭ By Daizy Salgado (4 months ago)

  I didn’t realize that Best Buy partnered with Amazon during prime days. For me it was a very convenient paring. I ordered a a TV during prime days and I picked it up at Best Buy. I had no clue this one existed.

  They have plenty of parking in an attached lot. Plus spots for picking up large items.

  The store is very clean and well stocked. The staff was very helpful, one even walked my tv to the car.

  Everything should be this easy.

  ✭✭✭✭✭ By Shawn Pace (5 months ago)

  13 years ago I bought a fantastic home entertainment system & the installation team was excellent and professional. A year ago I came back to update a couple items add a Savant system and repair a few important things that have worn out over time. 16 months ago, I paid over $26,000, and I’m still not installed. It is absolutely not possible to get my project finished. They’ve been “working on it” the whole time & I’d say it’s still less than 60% complete. I’ve never had to hire an attorney for a consumer purchase, but now I have to. Once the check clears, it’s on you. Buyer beware.

  ✭ By Doug Gerald (4 months ago)

Best Buy

• Address: 6525 Grand Ave, Gurnee, IL 60031, United States
• Map: Click here
• Rating: 4.2 (2326)
• Phone: +1 847-406-3914
• Website: Link
• Opening hours:
  Monday: 10:00 AM – 8:00 PM

  Tuesday: 10:00 AM – 8:00 PM

  Wednesday: 10:00 AM – 8:00 PM

  Thursday: 10:00 AM – 8:00 PM

  Friday: 10:00 AM – 8:00 PM

  Saturday: 10:00 AM – 8:00 PM

  Sunday: 11:00 AM – 7:00 PM
• Feature: Delivery
• Reviews:
  Wonderful store and customer service is very helpful. It was a nice experience. Great prices and they also price match. Plenty of parking.

  ✭✭✭✭✭ By The Punisher (3 months ago)

  Awesome experience. I was in need of a new router and Ron helped me out tremendously. He was very knowledgeable and helped me narrow down my options and made recommendations based on my needs. Also very courteous and overall very pleasant person. Highly recommended location especially if Ron’s the one helping you out. 10/10

  ✭✭✭✭✭ By Tavis Martin (3 months ago)

  The store is kind of going downhill. Kind of dirty and understocked. I don’t remember his name but the gentleman who helped us was AMAZING thank God. They do have good warranties and are willing to help u find what ur looking for. Also every time I’ve been to a Best Buy the staff is VERY knowledgeable.

  ✭✭✭✭ By Amy Adamski (a week ago)

  Appeared to be understaffed for modestly increased number of holiday shoppers. Unsecured boxes for large TVs placed in aisles where they were potentially prone to topple over against those walking past. Had some other disappointing interactions. Could have been a better experience.

  ✭✭ By Jeff Kiekenbush (2 months ago)

  On this BB you can find more articles than others in the area. Since it is the peak of the season it was well staffed and we were a able to efficiently shop, ask questions, nerd out a bit, and get going promptly. Staff was helpful.

  ✭✭✭✭✭ By Rafael B. (a month ago)

Best Buy

• Address: 4400 E New York St, Aurora, IL 60504, United States
• Map: Click here
• Rating: 4.2 (2291)
• Phone: +1 630-851-0122
• Website: Link
• Opening hours:
  Monday: 10:00 AM – 8:00 PM

  Tuesday: 10:00 AM – 8:00 PM

  Wednesday: 10:00 AM – 8:00 PM

  Thursday: 10:00 AM – 8:00 PM

  Friday: 10:00 AM – 8:00 PM

  Saturday: 10:00 AM – 8:00 PM

  Sunday: 11:00 AM – 7:00 PM
• Feature: Delivery
• Reviews:
  Good employees however the management should stop pushing the sales people to shove the warranties behind the customers back. One “NO” should be enough but I was pitched again with the same darn lecture of buying a warranty by the department manager. Very frustrating waste of time when you are busy and have to go back to work. Actual place was well kept and products were easy to locate. Was greeted with a big smile when entered and a great smile at checkout.

  ✭✭✭✭✭ By Aziz Mirza (a month ago)

  Best Buy has a good variety of the latest tech for everyone. Great customer service with enough employees to assist throughout the store. As soon as we entered we were greeted and directed to the area that we were interested in. I appreciate that they have hands on samples to view and touch. Wish the prices were better but the cashiers seem busy enough.

  ✭✭✭✭ By Karen D (a year ago)

  Three years into the pandemic, nothing good or popular is ever in stock. All they have are laptops TVs, kitchen appliances, and accessories marked up dramatically. They have good items on sale at the website but if you try to go into the store to browse for a good deal, you will probably be disappointed.

  ✭✭ By Steve Li (3 weeks ago)

  We just purchased a TV at this location and brought it home in a U-Haul. When we opened it, we immediately noticed the screen was shattered. We brought it back right after to exchange it and the associates told us it was our fault and would not do anything about it, after explaining to them that absolutely nothing happened to it in our hands. $700 later we are left with a shattered 75″ TV and nowhere to keep it. We are extremely disappointed with the customer service and highly recommend to shop elsewhere for all of your electronics and appliances.

  ✭ By Kaeli Smashey (2 months ago)

  Worst service ever. We bought a stove from this store. They scheduled a delivery and we had a written confirmation email about the delivery date and time. No one showed up. Calling to bestbuy goes to their direct 1-800 line where no-one seem to have an answer. My wife goes to the store and they can’t explain it either but they re-scheduled it for one week later. We get another email to have a delivery confirmation. We stay home on the date of delivery and no one shows up again. Called them and associate has no good answer, all she can say is, sorry for the inconvenience. We asked when can we get the delivery of the item we have purchased? They have no guaranteed answer. Got another email this morning for the delivery next week and now we are traveling….Leaving without a stove since last 3-4 weeks and have no clue when BEST-BUY will deliver this. This is not a BEST-BUY, it is a “WORST-BUY”. How hard can it be to take some ownership and schedule a delivery for an item we have purchased and commit to a customer?

  ✭ By Mitesh Patel (4 months ago)

Best Buy

• Address: 2117 N Prospect Ave, Champaign, IL 61822, United States
• Map: Click here
• Rating: 4.2 (2092)

Best Buy

• Address: 7330 W 191st St, Tinley Park, IL 60487, United States
• Map: Click here
• Rating: 4.2 (1878)

Best Buy

• Address: 701 N Milwaukee Ave Ste 152, Vernon Hills, IL 60061, United States
• Map: Click here
• Rating: 4.2 (1554)

Best Buy

• Address: 1000 W North Ave, Chicago, IL 60642, United States
• Map: Click here
• Rating: 4.2 (1549)

Best Buy

• Address: 5880 Northwest Hwy, Crystal Lake, IL 60014, United States
• Map: Click here
• Rating: 4.2 (1467)

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